Refund policy

RETURNS & REFUNDS POLICY

We want you to feel confident trying Smart Cleaning Lab.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:
- Items must be unused and in their original packaging
- Proof of purchase is required

To start a return, please contact:
support@smartcleaninglab.com

Once your return is approved, we will provide instructions on how to proceed.

Refunds:
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–7 business days.

Please note:
- Shipping costs are non-refundable
- We are not responsible for return shipping costs unless the item is defective or incorrect

Damaged or incorrect items:
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Smart Cleaning Lab